Frequently asked questions

Tallinn and Harju County. For locations further from Tallinn, we agree the terms in advance.

During business hours we usually reply within 1–3 hours. Outside business hours — the next morning.

If you have the furniture manual or receipt — that helps. We bring everything else.

How to reach us: in English or Estonian — in writing via WhatsApp, email or the request form. By phone — in Russian and Ukrainian.

If anything from our work has loosened, shifted or stopped closing properly, we'll come back and fix it free of charge. We state the guarantee period in the order confirmation. The guarantee doesn't cover defects in the furniture or appliances themselves — those are covered by the manufacturer's warranty — or damage from misuse.

No. Send us the task and a photo. We'll tell you what we do ourselves. For connecting to the wiring we arrange a qualified electrician. We agree the price and time with you in advance.

Send a photo. We'll translate it into technical language and explain what it is.

Only roughly. The exact price comes after a photo or a short video.

No problem. Describe it in words or send a voice message on WhatsApp.

If your plans change, please let us know as early as possible. Any terms for a late cancellation or reschedule are agreed before the order is confirmed.

Yes, to agreed payment details — we discuss the payment method when confirming the order.

Going through the task from the description and photos, assigning the right master and tools, the visit and the work itself, including adjustment and checking the result. See the "What's included in the price" block on the service page for details.

The base price is a guide for a typical task. Non-standard materials, rework or an extra visit are agreed separately, before the work starts. If extra work turns up on site, we'll first show exactly what's needed and agree it with you before doing it.

Yes, the minimum order is from €80. If there's more than one task, the price reflects the actual scope above the minimum.

Payment: bank transfer or cash to the technician after the work is done. If materials, an advance purchase, or multiple stages are involved, we agree the payment arrangement in advance.

Yes — flat-pack furniture (IKEA, JYSK, ON24, Kaup24 and similar) and custom-made furniture. We don't do antique restoration.

No, only together with a licensed specialist.

Existing connections — yes. A new line, distribution board, wall-chasing and electrical diagnostics — only a licensed electrician.

Small jobs — yes: replacing a mixer tap, siphon, drain, shower set and hoses, toilet seat, checking for leaks. Risers, sewage lines and new pipework — a specialist company we work with does this; send a photo and we'll forward your request. Before starting, we check that the apartment's shut-off valves hold.

Yes, by agreement — a surcharge may apply depending on the floor and scope, we'll state it when quoting.

No, assembly on site only. Arrange delivery through the store or a delivery service.

Yes. Mention it in your request — we’ll invoice your company. We agree the details and payment terms before work starts.

We agree the order-confirmation format, contract, invoice and handover report in advance — based on the type and scope of work.

Yes, we take on regular installation contracts. Email us about cooperation.

Yes — for property managers, hotels, real estate agents and other companies. Terms are discussed individually.

You can, but we prefer real photos of the site. AI-generated images don't reflect the actual dimensions and conditions.

Contact the seller — that's a warranty matter. We can assemble what's there, but we're not responsible for a factory defect.

Yes, for an extra charge — the amount depends on the volume, we'll confirm it when quoting.

By agreement — we'll discuss the possibility and terms of a visit outside standard hours.

We work across Harju County. For locations further from Tallinn we factor in distance, logistics and scope of work — terms are agreed in advance.

If the task is outside our specialization (gas, new wiring, complex plumbing, major renovation) — specialist companies we work with handle that. With your consent we'll forward them your request and photos, and they'll contact you directly.